Frequently Asked Questions

Your order will be delivered instantly upon payment to the e-mail address you provide.

Due to the nature of digital products, all sales are final, and we do not offer returns or exchanges. Once a file has been downloaded, it cannot be returned. However, if you experience any issues with your purchase—such as trouble accessing or opening the files—please reach out, and we’ll be happy to assist you! 😊

Once your purchase is complete, you'll receive a download link via email. 

It depends on your preference! For a vintage feel, we recommend matte cardstock or parchment-style paper. If you're using the pages for layering, standard printer paper (90-120 gsm) works well.

Yes! Most files can be resized using your printer settings. Simply adjust the print scale percentage before printing to fit your desired journal size.

Most of our files are in PDF, PNG or JPEG format, which can be opened with free programs like Adobe Reader (for PDFs) or any image viewer (for JPEGs/PNGs).

Yes! You can use these designs to create physical journals or craft projects to sell, but they must be combined with other elements—you cannot sell them as-is or use only the elements from this kit alone.

However, you may not use these files to create new digital kits or resell them in any digital format. Our designs are meant to be a creative resource for your projects, not redistributed as standalone or repackaged digital products.

If you have any questions about permitted use, feel free to reach out! 😊

Check your spam/junk folder first. If you still can’t find them, contact us, and we’ll help!

At this time, we do not offer custom orders, but we’re always adding new themes! If you have a suggestion, let us know—we love hearing from our customers.

Yes, you can! If printing at a professional shop, be sure to download the files onto a USB drive or check with them about uploading from a cloud service.